
Employee Assistance Programm (EAP+)
Psychosocial counseling for you and your family members
You have problems in your private life, experience health issues and need support? Use your Employee Assistance Program EAP+ as a first point of contact to get the help you need. The offer will be available to all employees starting May 2025! Most importantly, all information will be treated confidentially and will not be shared with the employer by EAP+.
EAP+ handles the following topics
Mental Health
- Anxiety, depression and other mental or psychosomatic issues
- Burnout prevention
- Addiction and substance abuse
- Stress management
- Self-care
- Resilience
- and more
Job and Work Environment
- Leadership Topics
- Stress due to high workload
- Conflict counseling
- Dealing with changes
- Trauma counseling
- and more
Family and Private Matters
- Family conflicts
- Children and parenting
- Separation and relationships
- Grief and loss
- Home care of family members
- Dealing with illness or addiction in the family
- and more
Your Benefits
The professional consulting service is available to you 24/7 and from anywhere. In individual consultations with competent experts, you will receive help in many different life situations – personally, confidentially, anonymously and completely free of charge for Fresenius employees.
Executive Consulting
Who?
Executive consulting involves supporting employees in leadership positions. The consultation aims to reflect on one’s own leadership role, one’s own leadership behavior, and how to deal well with employees.
When?
Executive consulting will take place Monday to Friday from 9 a.m. to 5 p.m. Please specify your leadership status at your first call, and you will receive advice tailored to you.
More Topics
Executive consulting includes the following topics:
- Dealing with stressed out employees, managing employees with problems that affect work performance, dealing with employees with mental issues, handling and supporting company reintegration (important: no litigation support)
- Health-based leadership
- Managing inappropriate behavior and/or team conflicts, bullying
- Reflection of own leadership role
- Self-management, stress management, health
Important information
The consultation does not replace a staff development activity.
How it works
Initiate the first contact
For the first contact with us, you call the hotline 0800 614 9000.
Schedule an appointment
If you have arranged an appointment, you will receive a TAN code by phone for access to your individual consultation room on the video platform Patientus with the corresponding URL. The consultation appointments take up to 60 minutes. Additional appointments can be arranged if necessary.
Reach at any time
The hotline is available 24 hours a day. You can reach a qualified contact person immediately between 8 a.m. and 6 p.m., so that an appointment or a brief consultation can also be arranged over the phone, depending on your concerns. Outside of service hours, you can schedule a detailed consultation on a timely basis 24 hours a day.

CONTACT US
By phone and video
Because face-to-face contact is so important, you have an opportunity to choose between a regular phone call, or a video call with your consultant. You can reach the hotline at 0800 614 9000 24 hours a day.
Learn more
For more information about your consulting offer, please visit the service provider’s website here.